How do I track my organization's support tickets?

[ramiro]

Is it possible to see all the tickets that my organization has created?

[ramiro]

If you log in to our support site using your organization’s email, you can track all the available tickets

To track your organization’s support requests

1. Click your profile icon on the upper-right side of any page and then click Requests.
   

   

2. Click the Organization Requests link on the page to see all the requests in your organization.
   

   

3. To see details about a request, click the request title.

To subscribe to requests for a shared organization

1. Click your profile icon on the upper-right side of any page and then click Requests.
   

   

2. Click the Organization Requests link on the page to see all the requests in your organization.
   

   

3. Click Follow.
   

   

You will now receive notifications for new and updated requests in your organization.

If any of the mentioned options are unavailable, please open a support ticket, and our team will work with you to solve the issue.