# My account was suspended the first time I used it!

**URL:** <https://community.okteto.com/t/my-account-was-suspended-the-first-time-i-used-it/194>\
**Category:** Not sure?\
**Created:** [August 12, 2022, 4:29am UTC](https://community.okteto.com/t/my-account-was-suspended-the-first-time-i-used-it/194 "2022-08-12T04:29:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![koydemial](https://sea1.discourse-cdn.com/flex019/user_avatar/community.okteto.com/koydemial/32/126_2.png) [@koydemial](https://community.okteto.com/u/koydemial)\
**Post date:** [August 12, 2022, 4:29am UTC](https://community.okteto.com/t/my-account-was-suspended-the-first-time-i-used-it/194/1 "2022-08-12T04:29:22Z")

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I received an email in my mailbox saying that my account is unauthorized, I don’t know what happened, so I wanted to appeal, but I don’t know how to appeal, so I want to write my thoughts below.

This activity is not unauthorized. It is operated by myself. I use a script given to me by my friend to help my friend build a project. Just after the construction is successful, I still don’t know what happened, and the account shows that I cannot log in. If There is a violation of the agreement in some aspects, I am willing to correct it, I hope your company can unblock my restrictions on the use of your company’s services, thank you.

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**Author:** ![ramiro](https://sea1.discourse-cdn.com/flex019/user_avatar/community.okteto.com/ramiro/32/6_2.png) [@ramiro](https://community.okteto.com/u/ramiro)\
**Post date:** [August 12, 2022, 4:31am UTC](https://community.okteto.com/t/my-account-was-suspended-the-first-time-i-used-it/194/2 "2022-08-12T04:31:23Z")

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You can review the Acceptable Use section of our [Terms of Service](https://www.okteto.com/legal/) to learn more about which actions are not allowed in Okteto Cloud.