# Error: i/o timeout when trying to up a container

**URL:** <https://community.okteto.com/t/error-i-o-timeout-when-trying-to-up-a-container/830>\
**Category:** Help\
**Created:** [May 22, 2023, 1:31am UTC](https://community.okteto.com/t/error-i-o-timeout-when-trying-to-up-a-container/830 "2023-05-22T01:31:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ftwco](https://sea1.discourse-cdn.com/flex019/user_avatar/community.okteto.com/ftwco/32/379_2.png) [@ftwco](https://community.okteto.com/u/ftwco)\
**Post date:** [May 22, 2023, 1:31am UTC](https://community.okteto.com/t/error-i-o-timeout-when-trying-to-up-a-container/830/1 "2023-05-22T01:31:08Z")

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Hello! I just signed up for testing Okteto (since my local machine does not support docker), but I haven’t been able to up a service.

When trying “okteto up”, here’s what I get:

```auto
 i Using ftwco @ cloud.okteto.com as context
 i Building 'ftw_django/Dockerfile' in tcp://buildkit.cloud.okteto.net:443...
[+] Building 0.0s (0/0)
 x Error building service 'api': error building image 'registry.cloud.okteto.net/ftwco/ftw-container-api:okteto': build failed: failed to dial gRPC: rpc error: code = Unavailable desc = connection error: desc = "transport: error while dialing: dial tcp: lookup buildkit.cloud.okteto.net: i/o timeout"

```

My docker-compose.yaml works fine in other machines with Docker support. Any idea?

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<div class="post-metadata">

**Author:** ![jona](https://sea1.discourse-cdn.com/flex019/user_avatar/community.okteto.com/jona/32/353_2.png) [@jona](https://community.okteto.com/u/jona)\
**Post date:** [May 22, 2023, 1:24pm UTC](https://community.okteto.com/t/error-i-o-timeout-when-trying-to-up-a-container/830/2 "2023-05-22T13:24:30Z")

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Hello, I can help you take a look at this issue! Are you able to share your docker-compose.yml file here? **(Remove all sensitive data)**